Monday
Apr162012

Crystal Reports on Citrix Server

If you are installing a .Net WinForms app on a machine with Citrix on any drive other than the C drive you will likely get a "Load Report Failed" error message. Follow these steps to fix this error:
  1. Locate and expand the \Report Application Server\InprocServer\LocalConnectionMgr registry key. (HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\ for CR12 and HKEY_LOCAL_MACHINE\SOFTWARE \SAP BusinesObjects\Crystal Reports for .NET Framework 4.0\ for CR13)
  2. Right-click the 'ConnectionDirectoryPath' string value, then click 'Modify'.
  3. In the 'Value data' text box, change "c:\" to the root drive letter of the Citrix server and then Click 'OK'.
  4. Right-click the 'LocalConnectionMgr' subkey, click 'New' then click 'String Value'.
  5. Name this String Value "ReportDirectoryPath".
  6. Right-click the 'ReportDirectoryPath' string value and click 'Modify'.
  7. In the 'Value data' text box, type the same drive letter as you typed in step 3.

 

Tuesday
Mar062012

Internet Explorer Compatibility Mode

Websites such as IJJIS that were designed for earlier versions of Windows Internet Explorer might not display correctly in Internet Explorer 9. However, you can often improve how a website will look by using a feature called Compatibility View.

Here's an example of an IJJIS screen:

 

When you turn on Compatibility View, the website you're viewing will be displayed as if you were using an earlier version of Internet Explorer.

Here's the same screen in Compatibility Mode:

If Internet Explorer recognizes a webpage that isn't compatible, you'll see the Compatibility View button on the Address bar:
To turn Compatibility View on, click the Compatibility View button to make the icon change from an outline Picture of the Compatibility View button (off)to a solid color Picture of the Compatibility View button (on).  After switching modes, whenever you visit the IJJIS website, it will be displayed in Compatibility View.
Thursday
Dec292011

Managing Schools in IJJIS

IJJIS users with the Administrator or User Tool roles have the ability to modify school information.

To add a new school:

 

  1. Choose Tools from the Top Right menu in IJJIS.
  2. Select the Schools option from the Navigation Menu on the left.
  3. Select the 'New School' option above the school list.
  4. Enter the appropriate school information and click the 'Save' option.

 

 To modify an existing tool, click on the name of any school listed to access the edit screen.

 

Thursday
Sep082011

Opening XML Reports with Microsoft Excel

Many new reports in IJJIS provide an option to view report data in Excel or other Spreadsheet programs. If you choose the "Export" option and your report doesn't open in Excel, follow the steps below to configure your computer to open XML documents with Excel by default.

Windows 7 and Vista

 

  1. Click Start and then Control Panel
  2. Choose the Programs link
  3. Choose the Make a file type always open in a specific program
  4. Find and select the .xml file extension
  5. Click the Change Program button to open the "Open With" dialog box.
  6. If Excel is listed in the window, select it.  If not, choose the browse option and navigate to the Excel program.  Excel is usually located in C:\Program Files\Microsoft Office\OfficeXX where XX is the version number.  On 64 bit computer, you may need look in the c:\Program Files (x86)\Microsoft Office directory. 
  7. Click Ok and then Close


Windows XP

 

 

  1. Click Start, All Programs, Accessories, and then Windows Explorer
  2. Choose Folder Options from the Tools Menu
  3. Click File Types
  4. Scroll to and select the .xml file extension
  5. Click the Change button to open the "Open With" dialog box.
  6. If Excel is listed in the window, select it.  If not, choose the browse option and navigate to the Excel program.  Excel is usually located in C:\Program Files\Microsoft Office\OfficeXX where XX is the version number. 
  7. Click Ok and then Close

 

Wednesday
Aug172011

Visual Enhancements (8/19/2011)

Color Adjustment

Color schemes have been updated to provide for more contrast and the standard IJJIS grid now have an alternating row color.

Grid Layout

The case listing on the Client Manager screen has been rearranged to display more information for users with narrow displays.


On the Case Manager, The Proceeding, Filing, Notices, Bench Warrants, Attached Documents, Notes and Fees grids have been expanded to full width to allow for more information to be displayed without wrapping. 


New Display Fields

The Proceeding grid now displays the Presiding Judge. 

The Notice grid now includes Service Result, Service Date, Proceeding and Proceeding Date. 

The Filing grid now displays the text entered into the filing note field, the filing time, and the reference date and time.

The charge grid now includes the charge modifier.