Entries in Crystal Reports (1)

Monday
Apr162012

Crystal Reports on Citrix Server

If you are installing a .Net WinForms app on a machine with Citrix on any drive other than the C drive you will likely get a "Load Report Failed" error message. Follow these steps to fix this error:
  1. Locate and expand the \Report Application Server\InprocServer\LocalConnectionMgr registry key. (HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\ for CR12 and HKEY_LOCAL_MACHINE\SOFTWARE \SAP BusinesObjects\Crystal Reports for .NET Framework 4.0\ for CR13)
  2. Right-click the 'ConnectionDirectoryPath' string value, then click 'Modify'.
  3. In the 'Value data' text box, change "c:\" to the root drive letter of the Citrix server and then Click 'OK'.
  4. Right-click the 'LocalConnectionMgr' subkey, click 'New' then click 'String Value'.
  5. Name this String Value "ReportDirectoryPath".
  6. Right-click the 'ReportDirectoryPath' string value and click 'Modify'.
  7. In the 'Value data' text box, type the same drive letter as you typed in step 3.